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Pet Sitter Message Board>
Newbie Questions
PetCare1
2 posts
Dec 17, 2007
2:07 PM
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Ideas and questions about how to get starte should be posted here.
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Janita
1 post
Apr 11, 2008
12:17 AM
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Every business receives complaints, in the pet sitting, day care, transportation business what are the most frequent complaints by clients? And what are the most frequent mis-haps, or most problems with pets, such as most are run aways, not house trained, tear things up things, unable to get along with other animals?
2nd part to question:
What are the resolutions to the problems, and how to best addresss and comfrot your client with answers and a way to reslove any and all issue's.
Janita
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PetCare1
3 posts
Apr 14, 2008
2:12 PM
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I have established policy and procedure guidelines that I review with clients during the initial Get acquainted visit (it is a written document--see my article on Pet Sitting- Are your ready?). It outlines many of the mishaps you decribed and how each issue will be dealt with. That way there is a clear understanding between the pet sitter and the client BEFORE these issues arise.
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